Email Notification

Email notification is the quickest way to keep up to date with problems on your system. Your control system can be configured to notify you via email when an alarm is triggered. For an example your station can be set to monitor the temperature of a zone and notify you when its temperature drops or rises beyond a set point.

How to Set Up

Image 1-1 | Station home page with email setup highlighted.

To configure your email settings you must be on the home page of your station (A on image 1-1). On the home page click the Email Setup button (B on image 1-2). This will cause the Email Setup pop-up window to appear.

The Email Setup has the ability to configure four different email notifications. Each email has the same features but depending on how you set them up will change when and who they notify of alarms. This tutorial will cover three parts of the email set-up: Email, Schedule, and Transitions. In addition to this the Email Setup page has a section for user Notes.


The save button must be pressed after making any changes to the settings or they will revert back to the previous setting once the Email Setup page is closed.

Image 1-2 | Email setup pop-up window.



This is where the recipients of the email are set up at. This set up is the same as addressing an email. There are three fields where email addresses can be entered in; To, CC, and BCC. There is also a field to edit the subject of the email. See image 2-1.

To: This field is where the email of the primary recipient(s) is placed.

CC: This stands for Carbon Copy. This field is where the email address is inputted of any one you wanted a copy of the email sent to.

BCC: This stands for Blind Carbon Copy. BCC is a copy of an email message sent to a recipient whose email address does not appear in the message. This is in contrast to To and CC recipients, whose addresses do appear in the respective header lines. This field is where the email address is inputted of any one you wanted a blind carbon copy of the report sent to.

Image 2-1 | Email editing fields.


You can address the reports to multiple people in the same field by pressing the "+" button to create a new form. The "-" button will remove a contact from the list.



This is where you set up what days and time the emails can be sent. There are two options in this category; Weekdays and Time Range. See image 3-1.

Weekdays: This allows you to pick which days of the week the email notifications can be sent out. Check any weekdays you want to be active to receive email notifications.

Time Range: This allows you to set a time range to the email notifications that can be sent out. This can be set by using the Start Time and End Time fields.

Image 3-1 | Schedule editing fields & buttons.


The email notification does not hold a log for alarms. They only send notifications when the alarm is triggered. For example, if the emails are not set up to be active for weekends and alarm takes place no email will be sent out during the weekend nor will there be one sent on Monday when the email notification becomes active again.



This is where you can pick which types of alarms are sent as well which email account is used. There are four categories of alarms; toOffnormal, toFault, toNormal, and toAlert. They become active by checking the boxes next to their names. See image 4-1.

toOffnormal: An Alarm indication that describes a 'Not Normal' Condition; ie: a valid space temperature reading that exceeds a high alarm setpoint of 80°F.

toFault: An Alarm indication that describes a 'Faulted' Condition; ie: an invalid space temperature reading, used to indicated a failed component.

toNormal: A Status indication that describes a return to a 'Normal' State; ie: a space temperature reading that previously exceeded its' high alarm setpoint but has now returned to normal operating conditions.

toAlert: A Status indication that reports a commonly used status alert; ie: runtime for a unit exceeding a predetermined length of time so as to remind the user about filter replacement.

Email Account: Use the pull down menu to select which account is used for the outgoing mail. The accounts are created by Control Systems Consultants at the time the station is created.

Image 4-1 | Email settings options.



This section allows for custom notes to be made for the users benefit. For example a list of emails could be saved here for quick copy and paste. As with any field editing, the save button must be pressed to save any entered data or changes. See image 5-1.

Image 5-1 | Notes field.

Alarm Setpoints

Some equipment has a setpoint that can be configured for alarm notification. To learn how to configure this setpoint navigate to the Alarm Setpoint section on our Setpoint Tutorial page. This page can be reached by clicking here.

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